Boite mystère

Boite mystère

Gift Box $5.00  $20.00 environmental-friendly-icons
  • Économisez gros et obtenez une surprise amusante avec notre trousse de soins de la peau mystère pour hommes.

cubeLivraison gratuite

Livraison estimée:

Boite mystère
Carbon-neutral shipping on all orders
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Avantages

  • Découvrez l'expérience ultime de soins de la peau avec notre boîte mystère, payez 5 $ et recevez un produit surprise Lumin d'une valeur de 20 $ !
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JUSQU'À 20% DE RÉDUCTION
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Chez Lumin, nous mettons la lumière sur…

Des plantes actives, des origines naturelles, des vitamines nourrissantes et d'autres principes fondamentaux de soins de la peau bons pour la peau. Nous formulons avec des ingrédients naturels surpuissants qui fonctionnent réellement et sont conçus pour résoudre vos principaux problèmes de soins de la peau.

Sans parabènes, sulfates, phtalates ou tests sur les animaux. Jamais.

3.2
Rated 3.2 out of 5 stars
Based on 15 reviews
Total 5 star reviews: 6 Total 4 star reviews: 1 Total 3 star reviews: 3 Total 2 star reviews: 0 Total 1 star reviews: 5
47%would recommend this product
Slide 1 selected
15 reviews
  • Aly
    Verified Buyer
    I do not recommend this product
    Rated 1 out of 5 stars
    2 weeks ago
    Deceptive Mystery Box: a Dirty, Smelly Towel!

    I’m extremely disappointed with my recent purchase from Lumin. I ordered a “Mystery Box” for $8, discounted from 25$, expecting something exciting and worthwhile. Instead, I received a dirty, smelly, small towel—no box, no other items, just that. This feels like a complete scam! I can’t believe a brand with their reputation would send out something like this. It’s deceptive marketing at its worst. I won’t be ordering from Lumin again and would strongly caution others against falling for their “Mystery Box” gimmick.

    Lumin
    1 week ago

    Hi Aly,

    Thank you for taking the time to share your review. We're truly sorry to hear about the negative experience you've had with our Mystery Box promotion.

    At Lumin, we strive to provide our customers with exciting and valuable offerings. However, we're sorry to hear that you weren't pleased with your recent purchase.

    We appreciate you bringing this issue to our attention. Your feedback has been escalated to our internal team, and we will be thoroughly investigating this matter to ensure it does not happen again.

    Please email us at support@luminskin.com, and our customer support team will be happy to make this right for you. We value your trust in our brand and hope to have the opportunity to restore your confidence in Lumin.

    Best,
    Team Lumin

  • A. W.
    Verified Buyer
    I do not recommend this product
    Rated 1 out of 5 stars
    1 week ago
    Don’t waste your time!

    Ordered 2. Got a nice face cream for one, and a face towel for the other. Randomly allocated by the system, per my query to customer support, who ‘appreciated my understanding’. Even at the sale price, a face towel is hardly worth the 6 euro. Imagine paying the full price for this!!

    A shame really as I like Lumin, but this has left a very unpleasant taste! The products may be good generally (my husband had bought previously, but this was my first direct order), and for sure a mystery box is a mystery box….. but I don’t like the feeling of being told ‘more fool you for buying it’ from the customer service team! Once burned etc.

    Don’t waste time at 6 euro… definitely don’t waste time at full price (assuming that is even a real discount)

    Lumin
    1 week ago

    Hi A.W.,

    Thank you for taking the time to share your feedback. We're truly sorry to hear that our Mystery Box promotion did not meet your expectations.

    At Lumin, we strive to provide our customers with exciting and valuable offerings. However, we understand that personal preferences can vary, and we're sorry that the contents of your Mystery Box did not meet your expectations.

    We appreciate you bringing this to our attention. Your feedback has been shared with our customer experience team as we continuously work to enhance our offerings and improve the overall customer experience.

    We value your trust in our brand and hope to have the opportunity to restore your confidence in Lumin.

    Best,
    Team Lumin

  • Robert
    Verified Buyer
    I do not recommend this product
    Rated 1 out of 5 stars
    1 week ago
    Mystery Box not worth the money

    As with previous reviews I was very much surprised to find that "BEST VALE! Treat yourself skin care product " was a small microfiber cloth. Certainly not worth the money and not the surprise I expected, don't waste your money on this.

    Lumin
    1 week ago

    Hi Robert,

    Thank you for taking the time to share your feedback. We're truly sorry to hear that our Mystery Box promotion did not meet your expectations.

    At Lumin, we strive to provide our customers with exciting and valuable offerings. However, we understand that personal preferences can vary, and we regret that the content of your Mystery Box did not resonate with you.

    We appreciate you bringing this issue to our attention. Your feedback has been shared with our customer experience team as we continuously work to enhance our offerings and improve the overall customer experience.

    Thank you for giving Lumin a try.

    Best,
    Team Lumin

  • Albert
    I recommend this product
    Rated 5 out of 5 stars
    2 weeks ago
    5 Stars

    La toallita la recibí lindo detalle

  • Bailey
    I recommend this product
    Rated 5 out of 5 stars
    2 months ago
    5 Stars

    Amazing hundred percent recommend

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